Chethan Chandrahasan
I am a product designer with a knack for bridging user needs with business goals. Drawing from a broad background in design, product research, engineering, and marketing, I approach challenges with a comprehensive perspective.
Experience
Senior Product Designer at UsabilityHub (Remote)
Jul 2022 – Present
End-to-end product design for several small and big features.
End-to-end product design of the Interviews feature.
Built a Figma design library.
Worked closely with Product managers on product strategy, discovery, prioritisation and roadmap.
Senior Product Designer at Trade Me, New Zealand
Nov 2020 – July 2022 (1 Year, 9 months)
Worked mainly on the B2B side of Trade Me Property & Trade Me Marketplace.
Worked closely with Product Managers, Researchers and agile delivery squads to unearth customer insights and turn them into useful & usable digital products.
Led the discovery to launch of the highest-tier marketing package for Trade Me Property.
Conducted generative research to understand Trade Me’s professional sellers better and identified high-level personas, pain points, opportunities, etc., to help with product strategy and roadmap.
Helped in creating a long-term vision for the pro-seller business.
Updated the way Trade Me’s professional sellers offer shipping options, spanning multiple platforms & integrators.
Turned our audience data into easily digestible and actionable reports for Trade Me’s B2B customers to understand the market better and optimise their marketing on Trade Me.
Provided design support for Trade Me Property’s social advertising solution.
Provided design support for Instant cash offers for cars and optimised car listing flows.
Helped transition from Sketch-Abstract-Invision design stack to Figma, including building a design library, training fellow designers on Figma, etc.
Introduced Dovetail and made it a key part of our ReOps.
Senior UX Designer at Genesis Energy, New Zealand
Aug 2017 – Aug 2020 (3 yrs)
Worked with the agile team of engineers, Product Owners, testers & BAs, crafting innovative solutions to customer problems.
Handled end-to-end design of several innovative products in the energy & home automation area.
Set up a feedback loop between customers & the product team.
Assembled and led a team of 5 designers.
Digital Marketing Specialist at Storm IMC, New Zealand
May 2015 – August 2017 (2 yrs, 2 mos)
Designed several B2C & B2B websites and web apps.
Handled conversion optimisation, SEO, data analytics, and tag management for several small and medium-traffic websites.
Managed Google & Facebook ads and reporting.
Designed & animated billboards, explainer videos, HTML5 ad banners, etc.
Digital Strategist at Soothika Ayurveda, India
Dec 2013 – May 2014 (1 yr)
Responsible for the overall digital strategy, including:
Designed and developed an e-commerce website and handled its SEO, Analytics and conversion optimisation.
Planned and executed a content marketing strategy involving Facebook, Twitter & Email.
Designed several digital, print, and animated marketing collaterals.
Digital Strategist & Designer at Salt Mango Tree, India
May 2010 – Dec 2013 (3 yrs)
Planned and executed several digital experiences & campaigns for several clients across the hospitality, banking, luxury, and health sectors.
See my full resume on LinkedIn
Education
Computer Engineering from Federal Institute of Science, India
2006 – 2010
I studied Computer Engineering. I have also been the college magazine designer., student chairman of the biannual college art fest - Bharatham 2009, done lots of designing & lots of travelling.
User Research — Methods and Best Practices from Interactiondesign.org
2018
An excellent course covering basic to advanced topics on user research. I completed it with an 85% score. This has helped me a lot in my day-to-day job.