Chethan Chandrahasan

I am a product designer with a knack for bridging user needs with business goals. Drawing from a broad background in design, product research, engineering, and marketing, I approach challenges with a comprehensive perspective.

Experience

Senior Product Designer at UsabilityHub (Remote)

Jul 2022 – Present
  • End-to-end product design for several small and big features.

  • End-to-end product design of the Interviews feature.

  • Built a Figma design library.

  • Worked closely with Product managers on product strategy, discovery, prioritisation and roadmap.

Senior Product Designer at Trade Me, New Zealand

Nov 2020 – July 2022 (1 Year, 9 months)
  • Worked mainly on the B2B side of Trade Me Property & Trade Me Marketplace.

  • Worked closely with Product Managers, Researchers and agile delivery squads to unearth customer insights and turn them into useful & usable digital products.

  • Led the discovery to launch of the highest-tier marketing package for Trade Me Property.

  • Conducted generative research to understand Trade Me’s professional sellers better and identified high-level personas, pain points, opportunities, etc., to help with product strategy and roadmap.

  • Helped in creating a long-term vision for the pro-seller business.

  • Updated the way Trade Me’s professional sellers offer shipping options, spanning multiple platforms & integrators.

  • Turned our audience data into easily digestible and actionable reports for Trade Me’s B2B customers to understand the market better and optimise their marketing on Trade Me.

  • Provided design support for Trade Me Property’s social advertising solution.

  • Provided design support for Instant cash offers for cars and optimised car listing flows.

  • Helped transition from Sketch-Abstract-Invision design stack to Figma, including building a design library, training fellow designers on Figma, etc.

  • Introduced Dovetail and made it a key part of our ReOps.

Senior UX Designer at Genesis Energy, New Zealand

Aug 2017 – Aug 2020 (3 yrs)
  • Worked with the agile team of engineers, Product Owners, testers & BAs, crafting innovative solutions to customer problems.

  • Handled end-to-end design of several innovative products in the energy & home automation area.

  • Set up a feedback loop between customers & the product team.

  • Assembled and led a team of 5 designers.

Digital Marketing Specialist at Storm IMC, New Zealand

May 2015 – August 2017 (2 yrs, 2 mos)
  • Designed several B2C & B2B websites and web apps.

  • Handled conversion optimisation, SEO, data analytics, and tag management for several small and medium-traffic websites.

  • Managed Google & Facebook ads and reporting.

  • Designed & animated billboards, explainer videos, HTML5 ad banners, etc.

Digital Strategist at Soothika Ayurveda, India

Dec 2013 – May 2014 (1 yr)

Responsible for the overall digital strategy, including:

  • Designed and developed an e-commerce website and handled its SEO, Analytics and conversion optimisation.

  • Planned and executed a content marketing strategy involving Facebook, Twitter & Email.

  • Designed several digital, print, and animated marketing collaterals.

Digital Strategist & Designer at Salt Mango Tree, India

May 2010 – Dec 2013 (3 yrs)
  • Planned and executed several digital experiences & campaigns for several clients across the hospitality, banking, luxury, and health sectors.

See my full resume on LinkedIn

 Education

Computer Engineering from Federal Institute of Science, India

2006 – 2010

I studied Computer Engineering. I have also been the college magazine designer., student chairman of the biannual college art fest - Bharatham 2009, done lots of designing & lots of travelling.

User Research — Methods and Best Practices from Interactiondesign.org

2018

An excellent course covering basic to advanced topics on user research. I completed it with an 85% score. This has helped me a lot in my day-to-day job.