Portfolio
A closer look at some of the designs I’ve brought to life and the stories behind them
Designing User Interviews Tool for Lyssna
Lyssna aimed to make interviewing users easier by reducing complex admin tasks. This case study explores how deep research, design principles, and iterative development created a feature that simplified research processes and increased customer retention.
Enhancing a subscription product
Trade Me wanted to enhance the value of its Partner program by adding a solution that real estate agents would genuinely find useful. Read how user insights and strategic design aligned to deliver measurable impact.
Designing a new pricing package for TradeMe Property
Trade Me Property offers 4 ad packages—Basic to Gold. But agents spend far more on other marketing mediums. Could there be a premium package they’d actually pay for? Read about how I tackled this challenge.