Portfolio
A closer look at some of the designs I’ve brought to life and the stories behind them
Designing User Interviews Tool for Lyssna
Lyssna aimed to make interviewing users easier by reducing complex admin tasks. This case study explores how deep research, design principles, and iterative development created a feature that simplified research processes and increased customer retention.
Enhancing a subscription product
Trade Me wanted to enhance the value of its Partner program by adding a solution that real estate agents would genuinely find useful. Read how user insights and strategic design aligned to deliver measurable impact.
A tool to help kiwis use electricity sustainably — Part 2
After launching a tool to debunk myths about NZ’s electricity mix, encourage sustainable choices, we uncovered several insights to make it more impactful. 🚀 Part 2 dives into how we refined the feature for better engagement and clarity. Read about the journey